Contact Support
Last updated: 2026-08-14
Have a question about your order, a technical issue with the Service, or a refund request? We're here
to help.
Support email
[email protected]
Response time
We aim to respond to all support requests within 24–48 hours, Monday through Friday.
Requests submitted on weekends or holidays are answered on the next business day.
What we can help with
- Technical issues — rendering errors, export problems, login/account access, or
anything not behaving as described.
- Billing questions — since all purchases are processed through WarriorPlus, billing
and payment-method questions are often fastest to resolve directly with WarriorPlus support, but we're
happy to help route you correctly.
- Refund requests — refunds are handled per the money-back guarantee terms stated on
the sales page at the time of your purchase (see Terms of Service). Include your
order/receipt ID from WarriorPlus so we can look up your purchase quickly.
- Account and quota questions — anything about your render quota, entitlements, or
which product tier(s) are active on your account.
What to include in your message
To help us resolve your request faster, please include: your WarriorPlus order/receipt ID, the email
address used at checkout, and a short description of the issue (screenshots welcome for technical
problems).